Professional Desk Attendant

Pretoria West, Gauteng

Posted more than 30 days ago

Company:: Blou Blitz Storage Facility
Company Description:: We have progressed expeditiously in every aspect since our establishment in 1999. We are an indigenous mid-tier storage facility firm with offices in South Africa, Gauteng. Blou Blitz Storage Facility main aim is to limit organizational challenges and assist in establishing goals that can be met through the implementation of our services. Our ability to identify key elements of current and future organisational requirements and then, source assess and select the right resource to meet those needs is the driver of our success. Our competency framework allows organisations to drill down to the key attributes they seek and consultants to identify those attributes in a structured and uniform manner.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Grade 12
Number of vacancies:: 1

Job Description

The purpose of a Desk Attendant is to provide a professional, friendly, and efficient customer service experience to the guests of an establishment. Desk Attendants are responsible for checking guests in and out, handling cash and credit payments, taking reservations, providing information and assistance, and maintaining the order and cleanliness of the desk area. Additionally, Desk Attendants may be required to handle any complaints or inquiries from guests, as well as assist other staff members with their duties.

Desk Attendant Responsibilities
Greet guests upon arrival and check them in
Keep the front desk and lobby area clean and orderly
Handle guest requests and complaints in a professional manner
Provide information about the hotel, local attractions, and other services
Address guest inquiries in a friendly and efficient manner
Update guest information in the computer system
Process payments and prepare invoices
Follow all safety and security procedures

Desk Attendant Skills
Customer Service
Communication
Problem Solving
Organization