Matriculants/School Leavers
Durban, KwaZulu Natal
Posted 4 days ago
- Company:
- FIREFLY
- Company Description:
- Firefly Car Rental provides rental services for various types of vehicles, including economy cars, hatchbacks, sedans, and SUVs. The company offers affordable rates and operates in multiple countries worldwide. Firefly’s fleet includes popular models such as the Toyota Agya, Datsun Go, Renault Kwid, Nissan Micra Active, Toyota Starlet, Toyota Yaris, VW Polo Vivo, Ford Fiesta, Toyota Corolla Quest, Toyota Corolla Cross, and Toyota RAV4. These vehicles cater to different needs ranging from compact city driving to spacious family travel.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Grade 11
- Number of vacancies:
- 8
Job Description
Collaborate with different stakeholders (Customers, Vendors, Employees) to ensure that customer needs are fulfilled effectively.
Coordinate and follow up with all stakeholders to ensure resolutions within a set timeframe.
Monitor and manage the GSOC service delivery processes and workflows, working with the GSOC Client Service Delivery Supervisor.
Act as the primary point of contact for service delivery issues and escalations.
Ensure compliance with service level agreement (SLAs) and key performance indicators.
Conduct regular reviews and reports on the performance of stakeholders.
Communicating clearly with the stakeholders on email and on the phone.
Facilitate effective communication and collaboration between stakeholders.
- Salary:
- R 6 400,00 Monthly
