Medical Receptionist

We are seeking a friendly, organized, and professional Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing excellent customer service while efficiently managing administrative and front-desk duties.

Key Responsibilities:

Greet patients and visitors in a warm, courteous manner

Answer phone calls, schedule appointments, and manage the diary

Register new patients and update existing patient information

Verify medical aid details and process billing information

Maintain patient confidentiality and adhere to data protection policies

Assist with general office tasks and support medical staff as needed

Ensure the reception area is tidy and welcoming

Requirements:

Matric (Grade 12)

Prior experience in a medical or reception role preferred

Excellent communication and interpersonal skills

Computer literacy and familiarity with medical billing and office software

Ability to multitask and stay calm under pressure

Strong attention to detail and organizational skills