QAQC officer

Work at HQ
1.Monitor the performance and analyze the rate of damaged & lost parcels and wrong working process
2.Ensure to deliver daily, weekly and monthly report to management on all relevant QAQC issues and others KPI measurements
3.Ensure the standard of operating such as workflow, work processes are carried out efficiently
Collecting data from various sources and channels (data mining) for data analysis on sales and operation performance.
4.Assist supervisors in making training plans and collection and assessment of training needs of different departments training and follow-up on feedback after training.
responsible for the internal employees of franchisee management department, including training, orientation, skill training. Project training etc.
5.Drafting and update training materials.make sure training materials can be easily to understand
6，Support others ad-hoc duties that assigned by superior.
Qualification
1，Ideally 1-3 years of experience in IT Statistics with some database management skills or Data Analyst or Data Quality Assurance/Control (QC) related role or Training
2，Must be comfortable and familiar with big data
3，Is detail oriented and have strong analytical and critical thinking skills
4，Must be proficient in Microsoft Excel and PowerPoint
-Proficient in both verbal and written communication skills
-Time management and having the constant desire for improvement will be paramount
-Able to adapt and keep up in a fast-paced environment
-Team player, self-motivated and proactive
-Strong learning ability and self-improvement mindset
Good command of spoken and written English