WellCare Ambassador

Are you passionate about wellness, customer service, and making a difference in people’s lives? Inuversal is seeking a dynamic WellCare Ambassador & Store Assistant to join our growing team. You’ll play a dual role, helping maintain a vibrant store environment while representing cutting-edge preventative health innovations through our WellCare offerings.

KEY RESPONSIBILITIES
1. Customer Service
• Greet and assist customers in a friendly and professional manner.
• Answer customer inquiries and provide information about products, promotions, and store policies.
• Assist customers with locating products and making purchasing decisions.
• Handle customer complaints or concerns effectively.
• Merchandise Handling
• Receive, unpack, and label merchandise shipments.
• Arrange and restock shelves, ensuring products are well-organized and properly displayed.
• Monitor and maintain inventory levels by conducting regular stock checks.
• Assist with pricing and tagging of products.

2. Cash Handling
• Operate cash registers and process customer transactions accurately.
• Handle cash, credit/debit card transactions, and provide change to customers.
• Ensure cash drawer balances at the beginning and end of shifts.

3. Store Maintenance
• Keep the store clean, organized, and well-maintained.
• Perform routine cleaning tasks, including sweeping, mopping, and sanitizing.
• Ensure that shelves, aisles, and display areas are free from clutter.

4. Security
• Monitor and report any suspicious activities or theft attempts to store management.
• Follow store security procedures, including bag checks, when necessary.
• Product Knowledge
• Stay informed about the products and services offered by the store.
• Provide product recommendations and information to customers.
• Participate in training sessions to update product knowledge.

5. Teamwork
• Collaborate with other store staff, including cashiers, supervisors, and managers, to achieve common goals.
• Assist in tasks as assigned by the Store Manager
• Health and Safety
• Follow safety protocols and guidelines to maintain a safe working environment.
• Report any safety hazards or incidents to the store manager.

6. WellCare Ambassador
• Learn and understand the full range of WellCare services offered by iFIMR and the Product Team, including affiliated innovations like Fuji NURA’s health screening services.
• Maintain an up-to-date knowledge base and participate in regular Q&A sessions on all WellCare offerings, including NURA’s advanced screening technologies and mobile services.
• Actively market and position NURA as a premium, AI-enhanced cancer and lifestyle disease screening service, especially emphasizing:
- 120-minute comprehensive screenings using low-radiation CT and mammography.
- AI-powered diagnostic support systems.
- Fujifilm’s advanced medical imaging technology.
• Identify and engage high-net-worth customers who value preventative, tech-driven wellness solutions.
• Conduct personalized scheduling for Fuji NURA screening services in collaboration with internal product teams.
• Represent NURA as a benchmark of convenience, privacy, and efficiency in wellness diagnostics to elevate Inuversal’s health ecosystem.
• Collaborate with the marketing team to plan and execute targeted outreach campaigns, exclusive VIP events, or health awareness sessions featuring NURA.
• Provide ongoing support and education to clients post-screening, reinforcing WellCare's commitment to holistic, proactive health management.

You’re a great fit if you:

- Are customer-focused with strong interpersonal skills.
- Have experience in retail or hospitality.
- Are passionate about wellness and tech-driven healthcare.
- Are organized, proactive, and a great team player.
- Are comfortable using a cellphone for essential communications during work hours.