Senior Sales Executive Precious Metals and Collectables

LOCATION: GAUTENG
REPORTING TO: Broker Manager
Purpose of the Role:
Our client has 2 positions available, one at the Sandton City and one at the Brooklyn Mall Pretoria. As a Senior Broker, you’ll be at the heart of our client's business, selling rare coins, Krugerrands, medallions, silver and platinum. You’ll leverage your expertise, passion for customer relationships, and our client's resources to drive sales and exceed your goals. There is no travel requirement, most of the work is done in-store.
WORKING HOURS: Shifts (depending on store closing hours)
Weekday shifts: 8:45 AM to 12:30 PM or 1:00 PM; 12.00PM to 6:00 PM or 7:00 PM
Weekends (every second weekend): 8:45 AM to 6:00 PM or 7:00 PM.
What our client offers:
• Annual Salary: R180,000 per annum (CTC) plus commission on Sales
.
• Employee Benefits:
o Group Life and Funeral Cover
o Retirement Fund options (4%, 7%, 10%, 12%)
o Discovery Medical Aid Scheme & Vitality
All deductions are made from the employee's CTC towards the funds/schemes. Group Life and the Retirement Fund membership is compulsory.

KEY RESPONSIBILITIES:
Sales Excellence
• Achieve a minimum sales target of R250,000/month in rare coins and medallions
• Use diagnostic and relationship-driven sales techniques to match clients with products that best suit their needs.
• Continually seek out new business opportunities through networking, events, and referrals.
• Advise clients on building balanced collections in line with company standards.
• Stay informed about market trends, product developments, and pricing to maintain expertise.
Client Relationship Management
• Build and maintain long-term relationships with clients, ensuring follow-ups and post-sale engagement.
• Offer personalized guidance, identifying gaps and opportunities in clients' collections.
• Provide exceptional customer service with a focus on fostering loyalty and repeat business.
Store Operations
• Ensure the store operates during retail hours, maintaining a clean, organized environment that aligns with the brand.
• Follow company procedures for health, safety, and security to ensure smooth store operations.
Stock & Administration
• Conduct stock counts and adhere to stock policies and procedures.
• Safeguard both the store’s and clients' assets.
• Ensure accurate lead and sales information capture in the company CRM system.
Compliance & Standards
• Follow all company policies and applicable legislation, such as Consumer Protection Act, FICA, and more.
• Ensure all transactions comply with company standards and procedures.
Additional Responsibilities
• Use downtime to research potential clients, follow up on leads, and handle administrative tasks.
• Actively identify and address any fraudulent or suspicious behavior.

Critical Success Factors:
• Consistently meet or exceed the R250,000 monthly sales target, with a focus on rare coin and medallion sales.
• Represent the company’s brand with professionalism in all sales and communications.
• Deliver exceptional client service, always going above and beyond.
• Ensure compliance with all company standards, policies, and procedures.
Skills & Competencies:
• Proven track record in sales or customer service.
• Strong relationship-building and networking abilities.
• Well-groomed, professional, and driven to meet sales goals.
• Excellent verbal and written communication skills.
• Resilience, optimism, and a professional demeanor.
• Proficient with Microsoft Suite and CRM systems.
• Ability to follow up and follow through with clients.
• Receptive to learning and continuous improvement.
Why Join our client?
At The South African Gold Coin Exchange, our clients offers more than just a job—they provide a rewarding career in a thriving industry. With competitive commissions, a supportive team, and real growth potential, you’ll have the chance to succeed and grow both professionally and personally.
Ready to Strike Gold?
If you're driven, passionate about people, and ready to make an impact, we want to hear from you. Apply now and start your journey as a Senior Broker with us!