General Manager

Lapalala, Limpopo

Posted 5 days ago


Company:: A-Z Business Professionals
Company Description:: A-Z Business Professionals was established in 2022, with 20+ years experience in general management and human resources. Our goal is to offer our skills and expertise to businesses to enhance and provide growth and prosperity, our growth strategy is to create a one stop, shop for businesses to ensure they become profitable with the latest skills and professional advice. Our company vision is a National one stop shop for businesses, to achieve the individual business's objectives and goals. Our company mission is to be the no 1 service provider in the general management and human resources fields.
Contract Type:: Full Time
Experience Required:: 3 to 4 years
Education Level:: Grade 12
Number of vacancies:: 1

Job Description

Oversee daily operations of the resort, restaurant. Ensure that all departments (front desk, housekeeping, food and beverage maintenance, etc) function seamlessly. Foster a guest-eccentric culture among staff. Address guest complaints and resolve issues promptly. Prepare and manage budgets, forecasts, and financial reports. Monitor revenue and expenses to ensure profitability.
Develop strategies to increase revenue. Conduct performance evaluations and manage staff schedules. Develop and execute marketing strategies to attract new guests and retain existing ones. Ensure compliance with health, safety and sanitation standards.
Oversee security protocols to protect guests, staff, and property. Ensure that the property is well-maintained and aesthetically appealing.
Oversee repairs, renovations, and upgrades. Identify news business opportunities. Monitor industry trends and adapt strategies accordingly.
Provide regular reports on financial performance, guest feedback, and operational issues to owners or stakeholders.