Location:
Johannesburg, Gauteng
Contract Type:
Full Time
Experience Required:
5 to 10 years
Education Level:
Grade 12
Job Description
Position Title: Regional Workshop & Spares Manager
Location: Gauteng
Reporting To: National Workshop & Spares Manager
Industry: FMCG
Salary Range: R80 000 – R90 000 Basic + Full House (FH) Benefits
Language Requirement: Afrikaans (Fluent – Essential)
Main Purpose of the Role
To manage all workshop and spares operations within the Gauteng region, ensuring top-tier service delivery, stock availability, technician productivity, and customer satisfaction. This role requires effective planning, team leadership, and strong administrative capabilities.
Minimum Qualifications & Experience
Education:
• Matric (Grade 12) – Essential
• Relevant technical post-matric qualification (N4 or higher in Millwright, Engineering, or Automotive) – Preferred
Experience:
• Solid experience managing workshop and/or spares operations
• Strong knowledge of stock and inventory control
• Experience managing Field Technicians and Workshop staff
• FMCG industry experience – Non-negotiable
• Hands-on experience in customer service and relationship management
• Proficient in MS Excel, Word, and Outlook
Competencies & Skills
• Strong leadership and team management abilities
• Excellent communication and interpersonal skills
• Strong decision-making and problem-solving abilities
• High attention to detail and sound administrative/reporting skills
• Ability to perform under pressure and manage multiple priorities
• Client-focused with a commitment to service excellence
Key Responsibilities
• Oversee workshop and spares operations in JHB and surrounding regions
• Lead and manage a team of ±12 staff
• Drive and monitor Technician productivity and efficiency
• Ensure adequate stock levels to meet operational demands
• Conduct quarterly stock controls
• Improve service turnaround and ensure service excellence across operations
• Handle customer queries, complaints, and maintain related documentation
• Perform follow-up calls and service quality checks
• Manage spares administration, job cards, invoicing, and documentation
• Oversee vehicle maintenance for the team
• Prepare and manage quotations
• Build and maintain client relationships through regular site visits
• Assist with warranty claims and related follow-ups
• Ensure effective process implementation and execution
• Compile and submit regular reports to management
Location: Gauteng
Reporting To: National Workshop & Spares Manager
Industry: FMCG
Salary Range: R80 000 – R90 000 Basic + Full House (FH) Benefits
Language Requirement: Afrikaans (Fluent – Essential)
Main Purpose of the Role
To manage all workshop and spares operations within the Gauteng region, ensuring top-tier service delivery, stock availability, technician productivity, and customer satisfaction. This role requires effective planning, team leadership, and strong administrative capabilities.
Minimum Qualifications & Experience
Education:
• Matric (Grade 12) – Essential
• Relevant technical post-matric qualification (N4 or higher in Millwright, Engineering, or Automotive) – Preferred
Experience:
• Solid experience managing workshop and/or spares operations
• Strong knowledge of stock and inventory control
• Experience managing Field Technicians and Workshop staff
• FMCG industry experience – Non-negotiable
• Hands-on experience in customer service and relationship management
• Proficient in MS Excel, Word, and Outlook
Competencies & Skills
• Strong leadership and team management abilities
• Excellent communication and interpersonal skills
• Strong decision-making and problem-solving abilities
• High attention to detail and sound administrative/reporting skills
• Ability to perform under pressure and manage multiple priorities
• Client-focused with a commitment to service excellence
Key Responsibilities
• Oversee workshop and spares operations in JHB and surrounding regions
• Lead and manage a team of ±12 staff
• Drive and monitor Technician productivity and efficiency
• Ensure adequate stock levels to meet operational demands
• Conduct quarterly stock controls
• Improve service turnaround and ensure service excellence across operations
• Handle customer queries, complaints, and maintain related documentation
• Perform follow-up calls and service quality checks
• Manage spares administration, job cards, invoicing, and documentation
• Oversee vehicle maintenance for the team
• Prepare and manage quotations
• Build and maintain client relationships through regular site visits
• Assist with warranty claims and related follow-ups
• Ensure effective process implementation and execution
• Compile and submit regular reports to management
Number of vacancies:
1
Company Description
Personnel Network is a local leader in assisting OEM's, World Class Manufacturing Facilities, Global Leaders and Financial Firms amongst others, with their permanent staffing requirements. With more than 30 years of recruitment, the Personnel Network recruitment team is training, thorough, professional and at all times ensures the sustainability of the candidates through thorough screening and reference checking.
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