Store Supervisor Table Bay Mall
Cape Town, Western Cape
Posted 22 days ago
- Company:
- Quantum Recruitment
- Company Description:
- Quantum Recruitment is a leader and a preferred supplier within the South African recruitment industry servicing the leaders within the respective markets. Quantum Recruitment has been providing the highest quality and specialised staff to all its clients both nationally in South Africa as well as on a global level. We are a specialist recruitment company within the South African Financial, Information Technology, Engineering, Retail and Healthcare and Insurance industries. Job Seekers can access services such as our job listings and upload their resumes. Quantum Recruitment has grown from strength to strength as we strive to provide a service of integrity, reliability, accountability and professionalism. Quantum is 100% Black Owned with 100% Black Woman Ownership and is considered a Value Added Supplier in terms of its BBBEE recognition. http://www.quantumrecruitment.co.za/BEE Mission Statement To provide our customers with a consultative, honest, high quality and efficient service which develops long term relationships. Ensuring we become the preferred consultancy for all clients and candidates in the recruitment industry. To identify and develop new services, recruitment practices and be innovative in our approach to providing recruitment solutions and to maintain and improve our competitive edge in the marketplace. To challenge the current perception of recruitment agencies through anticipating new trends, striving to create a new set of recruitment standards, and providing a service that our competitors aspire to achieve. To lead our employees towards excellence, recognize achievement and provide opportunity to develop their careers in recruitment. To develop a culture which promotes team work, shares best practice and maintains high levels of energy, drive and fun. To maintain the integrity of Quantum Recruitment and develop a profile in the recruitment market that is synonymous with success, value for money, honesty and partner relationships.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Grade 12
- Number of vacancies:
- 1
Job Description
Our client is searching for a Store Supervisor for their retail outlet based at Table Bay Mall.
Key Performance Areas:
To support and assist Store Manager and or Assistant Manager in all key result areas.
In the absence of the Store Manager/ Assistant Manager, to be responsible for all operations of the store.
To ensure service delivery & compliance in all areas of operational activity and drive sales and profitability through the performance and development of all staff in the store, whilst managing within agreed budgets.
To continually raise the standard of customer service delivery in the store.
Industry specific retail knowledge in footwear would be an advantage
Must demonstrate high levels of focus.
Knowledge of stock control procedures
Ability to plan and schedule staff working times/ roster
Must have basic practical understanding of MS Excel
Must be tech savvy
General knowledge of Standard Operating Practices for Retail
Must have been actively involved in assisting the manager to drive sales growth and determine retail shopping patterns.
Exceptional High levels of customer service
Price Justification Knowledge
Must have general insight on competing brands
Help the Store Manager/Assistant Manager drive the staff to effectively perform, ensuring that each month’s budget is met.
Firm knowledge of merchandising
Required
Minimum of 5 years’ experience in a retail environment
Minimum 3 Years’ experience in working as a Supervisor in a similar field
Matric
Tertiary/ Post Matric Qualification would be advantageous
Experienced in training staff on the job in terms of product, knowledge, policies and Standard Operating Procedures.
Must have a track record on handling store audits, this includes the overseeing of / execution of store audit outcomes
Must display high levels of maturity of thought and professionalism.
Own vehicle preferred
Must have apparent leadership skills that can be seen in ability to, Handle conflict, Delegating Deal with non performing staff, Command respect through his/her conduct